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Leadmaker Services began trading in
October 1998. It is owned and run by Steve Tidball who has specialised in
the cable and harness industry for more than twenty four years.
Firstly - A big thank you to all our
customers for the support and business you have given us over the past 10 years!
It's been a real pleasure serving you.
With steady growth and a solid customer
base, we look forward to working with you and many new clients over the coming
years!
We have just made it to our eleventh
year and are proud to say we are just about where we want to be. In case you
don't know us :-
What you will get from Leadmaker
Services :-
-
Honest, one to one advice, service
and support. If we can't solve your problem or provide a solution, we'll
tell you. We don't want anything coming back to bite us, so we don't sell
anything which is not suitable for the job! Our reputation means a lot to
us.
-
A long lasting relationship. We
don't loose customers, we only get more! In fact we seem to be getting a lot
of new customers recently!
-
Free telephone support and no
stopwatch.
-
Realistic hourly and daily charges
for service / consultancy.
-
Fair prices for the equipment, goods
and spares we sell. We need to make a profit but we also want to keep our
customers happy.
-
Continuity. As we are a small company, all
your needs are handled from start to finish by the same person.
-
Stability and controlled growth. We
plan to stay around a while longer.
-
A fit, form and functional website
which has been put together by an engineer for engineers and technically
minded people who know what they are looking for. It's not pretty but
customers, Google and other search engines seem to like it!
-
A sense of humour - totally
necessary here!
-
We are part of a network of
similarly minded hard working and knowledgeable associates who help each
other for our mutual benefit and ultimately our customer's. Between us, we
have many decades of experience in this industry.
What you won't get from Leadmaker
Services:-
-
There are no sloping shoulders in
our company. If something goes wrong (and it does sometimes) it can only be
one person's fault. This is about the best incentive there is to get things
done right first time and every time!
-
The insatiable need for a business
to grow because the bank, shareholders or accountants say so - and
conversely the need to shrink because the excessive growth plans didn't
quite work out.
-
A telephone system where you get
passed around to everyone except the person you want to speak to.
-
Suits & ties! - we think you would
prefer to see us with a tool kit and getting stuck in rather than dressing
to impress!
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New cars
-
Expensive premises with all its
overheads
-
Surplus capacity of sales and
service personnel who still need paying every month. My job's still safe
here - I think!
-
Inexperienced personnel who learn at
the customer's site!
A brief history follows:-
'Our
initial goal was to enhance and improve on the support already available to our
customers from elsewhere'
We started primarily
with service, training
and consultancy for the cable processing industry. With nearly 15 years of
sales and service experience on Komax and Mecal products we quickly developed an enthusiastic client
base because we could offer expertise without the overheads synonymous with larger
organisations. Click on
Services to find out more.
'Free telephone support has always
been important to our clients'
To complement our services we began to supply a wide range
of
Blades &
Crimp tooling spares
and UK made applicators.
After winning a
number of equipment relocation and training contracts, we developed close
relationships with a number of companies in Ireland.
Further developments
took place with the manufacture and supply of consumable tooling.
The second - user
equipment market began to grow and continues to be a significant part of our
business today, reflecting the current economic climate.
Please check our
Second-user section.
New networking
opportunities developed, resulting in special working relationships
with several existing and new organisations.
In 2004 Leadmaker Services was incorporated.
We were awarded
distributorship for
Mecal
allowing us to realise one of our major goals. We could now
offer a world class range of crimping products to our clients.
In 2006 we became exclusive agents for
the full range of cable stripping equipment from
MCM Cosmic
kk
With a growing network of sales associates around the UK we are increasingly
able to offer a local, personal service to our clients coupled with experience
and competitive pricing.
'An organisation doesn't need to be big to give its clients what they need - In
fact being small has enabled us to focus more on our customers needs rather than
on our own !'
'Regarding service - our
philosophy is that it is not necessary to employ and support a large team of
engineers and technicians. We simply use a network of independent engineers
throughout the country who are self motivated and know their products inside
out!'
Leadmaker
Services Ltd continues to develop and grow its business carefully. It
really has been a pleasure serving our clients over the past 9 years and we look
forward to more of the same in the future.
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